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How soon will my order arrive?
What if my item arrives damaged?
What is your return policy?
Do you ship internationally?
Do you combine shipping?
How much is Shipping?
Do you charge a handling fee?
How do I search?
Can you do special requests?
Suggestions


How soon will my order arrive?
I generally ship within 24 hours of receiving payment. While there are circumstances that may prevent me from doing this such as weather, sickness and holidays, getting your item to you as quickly as I can is a priority for me. I ship my items USPS Priority. Most items arrive in less than 4 days; but the US Postal Service is occasionally known to take longer.

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What if my item arrives damaged?
All items are shipped with insurance. Please contact me immediately if something is wrong with your item, so we can get it taken care of together.

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What is your return policy?
I guarantee satisfaction on all purchases. If you are not happy with your purchase, please email me and then simply return the merchandise within 5 business day and I will be happy to refund you. I am not responsible for return shipping. Please provide tracking on your item as I am not responsible for lost items. I will only do refunds on items that are returned in the condition that they were sent out. New with tags, unwashed, or still in the package. Please include your original sales slip. Please contact me with any questions you may have.

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Do you ship internationally?
While I ship mostly to the US and Canada, I am happy to consider shipping to you anywhere in the world. Please contact me BEFORE making a purchase so that I can determine whether I can ship the particular item to your part of the world. I will email you within 12 hours and let you know if I can ship the item and how much shipping will be.

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Do you combine shipping?
Yes, I am happy to do so! Please email me before you pay once you have placed your order, so that I can adjust charges and send you an invoice.

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How much is Shipping?
I try to use Priority shipping for almost everything. I use the flat rate method. Your Shipping will usually be $5.00 or $9.00 depending on the size. However, is some instances the charge may be different. Please check the item description for more on shipping.

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Do you charge a handling fee?
In trying to keep our shipping costs as low as possible for you. We do not charge a handling fee on most items. There may be an occasional item that because of size or shape, may require a small handling fee.

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How do I search?
Using the Keyword search feature, enter the product name or category of the product in the space provided and click "Search." You can also use the Advanced search features that are also available.

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Can you do special requests?
Absolutely! If there is something that you would like to see in the store, please feel free to email me. If I can find the item, I will be happy to stock it in my store!

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Suggestions
We strive to offer a wonderful shopping experience for all of our customers. If you have a suggestion for us, please feel free to email us. We would love to hear from you!

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Last Updated: 24 Feb 2009 14:13:54 PST home  |  about  |  terms  |  contact
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